Shipping policy

SHIPPING POLICY
NexSight Security (NSS)

Effective Date: May 16, 2026

Thank you for choosing NexSight Security. This Shipping Policy explains how we process, ship, and deliver products purchased through our website or directly through NexSight Security.

  1. SHIPPING AREAS

NexSight Security currently ships within the United States.

Some products may have shipping restrictions depending on carrier limitations, product availability, or regional regulations.

  1. PROCESSING TIMES

Orders are typically processed within 1–5 business days after payment confirmation.

Custom-built systems, ready kits, network racks, preconfigured equipment, or special-order items may require additional preparation time.

Customers will be notified if significant delays occur.

  1. SHIPPING METHODS

We may use carriers including:

  • UPS
  • FedEx
  • USPS
  • Freight carriers for larger equipment

Shipping method selection may vary depending on package size, weight, and destination.

  1. READY-TO-INSTALL KITS

Ready kits shipped by NexSight Security may include:

  • Cameras
  • NVRs
  • Network switches
  • Antennas
  • Access points
  • Cabling and accessories
  • Preconfigured systems when applicable

Some kits may require customer self-installation and internet/network setup.

Remote or phone assistance may be included depending on the purchased package or support agreement.

  1. SHIPPING COSTS

Shipping costs are calculated during checkout unless otherwise stated.

Some products or promotions may qualify for free shipping.

Additional shipping fees may apply for:

  • Oversized items
  • Freight deliveries
  • Rural delivery locations
  • Expedited shipping requests
  1. DELIVERY TIMES

Estimated delivery times are provided by the shipping carrier and are not guaranteed.

NexSight Security is not responsible for delays caused by:

  • Weather
  • Carrier issues
  • Customs or regulatory delays
  • Incorrect shipping addresses
  • Natural disasters
  • Service interruptions
  1. DAMAGED OR LOST PACKAGES

Customers should inspect packages immediately upon delivery.

If a package arrives damaged:

  • Take photos of the packaging and contents
  • Contact NexSight Security within 48 hours of delivery

If a package is lost in transit, please contact us so we can assist with carrier claims when applicable.

NexSight Security is not responsible for stolen packages after confirmed delivery.

  1. ADDRESS ACCURACY

Customers are responsible for providing accurate shipping information.

Additional fees may apply for:

  • Returned packages
  • Address corrections
  • Reshipment requests
  1. SPECIAL-ORDER ITEMS

Special-order or custom-configured items may have extended processing and shipping times.

Some special-order items may be non-refundable once ordered.

  1. FREIGHT DELIVERIES

Large equipment, racks, or bulk commercial orders may ship through freight carriers.

Customers may be responsible for:

  • Delivery appointments
  • Liftgate requirements
  • Receiving assistance
  • Site accessibility
  1. INTERNATIONAL SHIPPING

At this time, NexSight Security primarily ships within the United States.

International shipping availability may vary depending on product and destination.

  1. ORDER ISSUES

For shipping questions or support, contact:

NexSight Security
Email: hello@nexsightsecurity.com
Phone: 605-663-9968
Website: https://nexsightsecurity.com

By placing an order with NexSight Security, you agree to this Shipping Policy.